and Response System
Swift Dispatch Centre
Swift Dispatch is a complete, standalone and easy-to-use dispatch system that gives call takers and responders the power and tools necessary to make intelligent and automated decisions.
Swift Call Taking can be customized to meet the current and future call handling field questions & requirements.
Call takers can easily assign calls to responders to respond based on the unit proximity and availability
The Dispatch System can help streamline operations within all the connected agencies and responders
Faster Response Time
Responders are automatically alerted with incident location and details to lessen turnaround time
Swift Call Taking
The Full featured Computer Aided Dispatch (CAD) allowing call takers to manage resources such as units and personnel with complete view of the system
- Manual and App-based incident recording
- Manage responders, rescue units and inventory resources
Swift Dispatch System comes with mobile applications for citizens and responders that eliminate the need for manual call taking procedures
Swift Citizen Alert
- Citizen Registration
- Request for emergency unit
- Location auto detection via GPS
- Live updates of responder location
- View call request history
- Setup emergency contact persons
- Receive assigned call
- View call details
- Update responder details
- Use third-party navigation apps
- View call history
- Submit ICS Form
Do you have any questions? Contact us now!
Or learn more about the product by downloading the product datasheet and specifications.
Swift Citizen Alert
The Citizen Alert App allows users to request for specific units and provide vital information and photos depending on the emergency type.
Users can also communicate directly with the dispatch center with vital information. Users can also view the status and location of assigned rescue units.
The Responder App allows responders to have updates from their own devices such as live vehicle location, new call details, call notes, onsite photos, personnel status and units status.
Responders can also get in touch with the Dispatch Centre via IP telephony and/or video conferencing. Responders can also submit ICS Forms for easy filing.
- Call Response
- SMS Log and Call Playback
- ICS Forms